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Written by TERMiNAL OPTiC
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Tuesday, 07 October 2008 20:32 |
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SERVICES OFFERED & REPAIR TIMES MAIL IN REPAIR:
Our AVERAGE turnaround time for all mail-in repair is 2-4 Weeks (15-30 Business Days). This time DOES NOT INCLUDE shipping time to and from our location.
WALK IN SERVICE:
Our AVERAGE turnaround time for all walk-in repairs in 1-3 Weeks (5-21 Business Days) - pending part availability. We do offer SAME DAY Service or NEXT DAY Service on many DJ Equipment such as the famed TECHNICS 1200 series turntables, as we generally stock all parts for that model. |
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Last Updated ( Tuesday, 07 October 2008 20:49 )
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Written by TERMiNAL OPTiC
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Tuesday, 07 October 2008 20:29 |
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We GUARANTEE all of our products 100% In the event you are not satisfied with your order or product(s), you may return the item(s) for a refund, exchange, or credit (Except for NON-RETURNABLE items). You will need to contact our Customer Care team (866-668-1596 ext. 2), and obtain an RMA (Return Merchandise Authorization) number. Once obtained, you will need to place this number on the outside of your package in order for our shipping department to accept the package. |
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Written by TERMiNAL OPTiC
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Wednesday, 01 October 2008 06:25 |
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Our Individual Code Of Ethics - I will conduct my individual business in a manner to insure the good will and confidence of the public whom I serve.
- I will not participate in any false or misleading advertising.
- I will maintain adequate equipment and qualified personnel in order to perform quality service to the public and the trade for fair, equitable and nondiscriminatory charges.
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Last Updated ( Tuesday, 07 October 2008 20:47 )
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