|
Written by TERMiNAL OPTiC
|
|
Tuesday, 07 October 2008 20:32 |
|
SERVICES OFFERED & REPAIR TIMES MAIL IN REPAIR:
Our AVERAGE turnaround time for all mail-in repair is 2-4 Weeks (15-30 Business Days). This time DOES NOT INCLUDE shipping time to and from our location.
WALK IN SERVICE:
Our AVERAGE turnaround time for all walk-in repairs in 1-3 Weeks (5-21 Business Days) - pending part availability. We do offer SAME DAY Service or NEXT DAY Service on many DJ Equipment such as the famed TECHNICS 1200 series turntables, as we generally stock all parts for that model. |
|
Last Updated ( Tuesday, 07 October 2008 20:49 )
|
|
Read more...
|
|
|
Written by TERMiNAL OPTiC
|
|
Tuesday, 07 October 2008 20:29 |
|
We GUARANTEE all of our products 100% In the event you are not satisfied with your order or product(s), you may return the item(s) for a refund, exchange, or credit (Except for NON-RETURNABLE items). You will need to contact our Customer Care team (866-668-1596 ext. 2), and obtain an RMA (Return Merchandise Authorization) number. Once obtained, you will need to place this number on the outside of your package in order for our shipping department to accept the package. |
|
Read more...
|
|
Written by TERMiNAL OPTiC
|
|
Wednesday, 01 October 2008 06:25 |
|
Our Individual Code Of Ethics - I will conduct my individual business in a manner to insure the good will and confidence of the public whom I serve.
- I will not participate in any false or misleading advertising.
- I will maintain adequate equipment and qualified personnel in order to perform quality service to the public and the trade for fair, equitable and nondiscriminatory charges.
|
|
Last Updated ( Tuesday, 07 October 2008 20:47 )
|
|
Read more...
|
|
|
Written by TERMiNAL OPTiC
|
|
Tuesday, 16 September 2008 03:09 |
|
Our newly opened Brooklyn Express Shop in the Williamsburg section, allows you to drop off your equipment for expedited repair. Conveniently located at the foot of the J, M, Z train @ the Marcy Ave stop (1st stop in Brooklyn), you'll be able to get your equipment back quickly and effortlessly. Although the shop is about the size of a NYC apartment, this forces us to turnaround repairs in a much quicker manner - as we don't have the room to store repairs. Of course, because of the small size, we must ask that all customer's pick up their equipment as soon as you are notified of it's completion. Failure to do so, will result in additional storage fees being added to your final invoice. This fee ranges from $2/day up to a maximum of $50/mo. - Sorry, but we need the space! |
|
Last Updated ( Tuesday, 21 October 2008 15:36 )
|
|
Read more...
|
|
|
|
|
|
Our Services 
